Terms of Agreement
These Terms govern access to and use of the MYCURE clinic management platform, related websites, applications, patient-facing features, APIs, integrations, support services, and other related services (collectively, the “Services”).
Effective Date: June 08, 2026
Operated by TOPSI Inc. (“MYCURE,” “we,” “us,” or “our”)
Please read these Terms carefully. By accessing or using the Services, creating an account, signing an order form, or otherwise agreeing to use MYCURE, you agree to be bound by these Terms.
If you are using the Services on behalf of a clinic, healthcare organization, company, or other legal entity, you represent that you have authority to bind that organization to these Terms.
1. Who These Terms Apply To
These Terms apply to:
- •Customers — clinics, healthcare organizations, companies, groups, practices, and other entities that subscribe to or use the Services;
- •Authorized Users — doctors, nurses, clinic staff, administrators, billing personnel, and other individuals authorized by a Customer to use the Services;
- •Patient Users — patients, parents, guardians, or authorized representatives who access patient-facing features, portals, mobile applications, or communication tools, where enabled; and
- •Other Users — third-party users, integration partners, or other persons who access the Services with authorization.
The Customer is responsible for its Authorized Users and for all use of the Services under its account.
2. Relationship to Other Agreements
These Terms are the general terms for using MYCURE.
Some Customers may also enter into separate written agreements with us, such as an Order Form, Statement of Work, Data Processing Addendum, Business Associate Agreement, Service Level Agreement, Security Addendum, or other written agreement.
If there is a conflict between these Terms and a signed written agreement between MYCURE and the Customer, the signed written agreement will control for that Customer, but only for the specific subject matter covered by that agreement.
Your use of the Services is also governed by our Privacy Policy and any applicable notices, policies, or addenda referenced in these Terms.
3. Our Services
MYCURE provides clinic management software and related services. Depending on the Customer’s subscription, configuration, location, and enabled modules, the Services may include features for:
- •electronic medical records or clinical documentation;
- •patient registration and management;
- •appointment scheduling;
- •billing, invoicing, and payment workflows;
- •inventory and supplies management;
- •pharmacy, laboratory, imaging, dental, or other clinic workflows;
- •queueing, notifications, and patient communications;
- •reporting, dashboards, and analytics;
- •patient portals or patient-facing applications;
- •integrations with third-party systems; and
- •other healthcare administration and workflow tools.
The availability of specific features may vary by plan, region, deployment model, Customer configuration, and applicable agreement.
We may improve, modify, suspend, or discontinue parts of the Services from time to time, subject to these Terms and any applicable written agreement.
4. Healthcare Use and Clinical Responsibility
MYCURE is a software provider. We are not a healthcare provider, clinic, hospital, physician, nurse, pharmacist, diagnostic center, or emergency medical service.
The Services are intended to support healthcare workflows, documentation, administration, communication, and related operations. They do not replace professional medical judgment.
All clinical, diagnostic, treatment, prescribing, referral, documentation, billing, reporting, and patient-care decisions remain the responsibility of the Customer and its licensed healthcare professionals.
Customers and Authorized Users are responsible for:
- •verifying the accuracy and completeness of information entered into the Services;
- •reviewing clinical records, alerts, outputs, reports, and recommendations before relying on them;
- •maintaining appropriate clinical policies, supervision, and professional standards;
- •obtaining patient consents and authorizations required by law;
- •complying with medical recordkeeping and healthcare regulations applicable to their practice;
- •ensuring that only qualified and authorized personnel perform regulated healthcare activities; and
- •maintaining backup procedures or alternative workflows where appropriate for patient care.
MYCURE does not guarantee any clinical outcome, diagnosis, treatment result, reimbursement result, regulatory result, or business result.
5. No Emergency Use
The Services are not an emergency medical service and are not intended to be used as the sole means of handling emergencies, urgent care, life-threatening conditions, or situations where delay could result in harm.
Customers and Authorized Users are responsible for maintaining appropriate emergency procedures, escalation protocols, backup systems, and alternative communication methods.
Patient Users should contact their healthcare provider, local emergency number, or nearest emergency facility for urgent or life-threatening medical concerns.
6. Regulatory Scope
MYCURE is designed to support healthcare organizations in operating secure and compliant clinic management workflows. However, healthcare, privacy, data protection, consumer protection, medical record, telehealth, and related technology laws vary by jurisdiction and by the way the Services are used.
Unless expressly stated in a separate written agreement, Order Form, Data Processing Addendum, Business Associate Agreement, or other applicable addendum, MYCURE does not represent that the Services are certified, approved, or compliant for every jurisdiction, healthcare setting, or regulated use case.
The Customer is responsible for determining whether its use of the Services complies with the laws, regulations, professional standards, licensing requirements, consent requirements, and recordkeeping obligations applicable to its organization, personnel, patients, and location.
MYCURE will provide the Services using reasonable administrative, technical, and organizational safeguards designed to support applicable privacy, security, and healthcare data protection requirements. Where specific legal frameworks require additional contractual terms, such as a data processing agreement or business associate agreement, those terms must be separately agreed in writing before the Services are used for that regulated purpose.
7. Eligibility and Account Authority
To use the Services, you must:
- •be at least 18 years old or the age of majority in your jurisdiction, unless using patient-facing features with the consent or involvement of a parent, guardian, healthcare provider, or legally authorized representative;
- •have legal authority to agree to these Terms on your own behalf or on behalf of the Customer you represent;
- •be authorized by the Customer to access the Services, if using a Customer account;
- •use the Services only for lawful and authorized purposes; and
- •not be barred from using the Services under applicable law.
We may refuse, suspend, or terminate access if we reasonably believe that a user is not eligible, is not authorized, or is using the Services in violation of these Terms or applicable law.
8. Customer Accounts and Authorized Users
Customers are responsible for managing their accounts and Authorized Users.
The Customer must:
- •provide accurate and current account information;
- •designate appropriate account administrators;
- •assign user roles and permissions based on job function and need-to-know access;
- •promptly remove access for users who are no longer authorized;
- •maintain the confidentiality and security of login credentials;
- •enable and use multi-factor authentication or similar security features where available;
- •monitor activity under its account;
- •notify MYCURE promptly of suspected unauthorized access or security incidents; and
- •ensure that all Authorized Users comply with these Terms.
The Customer is responsible for all activity under its account, whether or not the activity was authorized, except to the extent caused by MYCURE’s breach of these Terms or applicable written agreement.
9. Patient-Facing Features
MYCURE may offer patient-facing features, such as patient portals, mobile applications, appointment tools, messaging, results access, forms, payment tools, or other patient communication features.
Patient-facing features may be enabled, configured, limited, or disabled depending on the Customer’s subscription, settings, deployment, and applicable law.
The Customer is responsible for determining:
- •whether patient-facing features are appropriate for its practice;
- •which patients may access patient-facing features;
- •what information may be made available to patients;
- •how patient identity and authorization are verified;
- •whether parent, guardian, or representative access is permitted;
- •whether patient consent or authorization is required; and
- •how patient communications are monitored and handled.
MYCURE may provide technical tools to support patient-facing access, but the Customer remains responsible for the healthcare relationship, patient communication policy, and legal basis for making patient information available through the Services.
10. Minor Patients and Guardian Access
Where patient-facing features are enabled, minor patients may use such features only with the consent, involvement, or authorization of a parent, guardian, healthcare provider, or legally authorized representative where required by applicable law.
Customers are responsible for determining who may access a minor patient’s information and for configuring access in accordance with applicable laws, professional obligations, and clinic policies.
MYCURE may restrict, suspend, or require additional verification for minor-related accounts or access where necessary to support legal, safety, privacy, or security requirements.
Unless expressly agreed in writing, MYCURE is not responsible for independently verifying family relationships, guardianship status, legal authority, custody arrangements, or the scope of a person’s right to access a minor patient’s information.
11. Customer Data
“Customer Data” means data, content, records, files, images, documents, messages, and other information submitted to, uploaded to, stored in, generated through, or processed by the Services on behalf of the Customer, including patient and clinical data.
As between MYCURE and the Customer, the Customer retains ownership of Customer Data.
The Customer grants MYCURE a limited right to host, process, transmit, store, display, maintain, back up, secure, and otherwise use Customer Data only as needed to:
- •provide, operate, maintain, support, and secure the Services;
- •perform our obligations under these Terms and applicable written agreements;
- •prevent or address fraud, abuse, security issues, or technical problems;
- •comply with law and lawful requests;
- •improve the Services using anonymized or aggregated information as described in these Terms and our Privacy Policy; and
- •perform other activities authorized by the Customer or permitted by applicable agreement.
MYCURE does not sell Customer Data or identifiable patient health data.
12. Data Protection Roles
For patient and clinical data entered, uploaded, or processed by or on behalf of a Customer, the Customer is generally the data controller, personal information controller, covered entity, healthcare provider, legal custodian of the medical record, or equivalent responsible party under applicable law.
MYCURE generally acts as a data processor, personal information processor, service provider, business associate, or equivalent service provider role, depending on the applicable legal framework and only to the extent such framework applies.
The Customer is responsible for:
- •establishing the lawful basis for processing Customer Data;
- •obtaining patient consents, authorizations, and notices where required;
- •responding to patient requests relating to care, medical records, or clinical content;
- •determining appropriate retention periods for medical and business records;
- •ensuring that its use of the Services complies with applicable healthcare, privacy, and professional laws; and
- •providing lawful and documented instructions to MYCURE where required.
MYCURE will process Customer Data as described in these Terms, our Privacy Policy, and any applicable Data Processing Addendum, Business Associate Agreement, or other written agreement.
13. Privacy Policy
Our collection, use, disclosure, and protection of personal data is described in our Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy regarding our public privacy practices, the Privacy Policy will govern to the extent of that conflict.
For business Customers, additional data protection obligations may be set out in a Data Processing Addendum, Business Associate Agreement, or other written agreement.
14. HIPAA and US-Regulated Use
MYCURE does not represent that the Services are automatically compliant with the US Health Insurance Portability and Accountability Act (“HIPAA”) for all Customers or all uses.
If a Customer is subject to HIPAA and intends to use the Services to create, receive, maintain, or transmit protected health information in a manner that requires MYCURE to act as a business associate, the Customer must enter into a Business Associate Agreement with MYCURE before using the Services for that purpose.
Unless and until a Business Associate Agreement has been signed by MYCURE and the applicable Customer, the Services are not offered or represented for HIPAA-regulated use by that Customer.
MYCURE may decline, condition, or limit HIPAA-regulated use based on commercial, technical, operational, security, or legal considerations.
15. AI-Assisted Features
MYCURE may introduce artificial intelligence, machine learning, automation, or assistive features from time to time.
AI-assisted features, if enabled, are intended to support users by helping with administrative, operational, documentation, communication, analytics, or workflow tasks. They are not a substitute for professional medical judgment, legal judgment, billing judgment, or regulatory review.
Users are responsible for reviewing, verifying, and approving any AI-assisted output before relying on it or including it in a patient record, communication, report, claim, prescription, order, certificate, or other official document.
Unless expressly agreed in writing, MYCURE does not use identifiable patient data or identifiable Customer Data to train artificial intelligence or machine learning models.
AI-assisted features may be inaccurate, incomplete, delayed, or unsuitable for a particular use case. MYCURE does not guarantee the accuracy, completeness, clinical appropriateness, regulatory sufficiency, or fitness of AI-assisted outputs.
MYCURE may disable, limit, or modify AI-assisted features where necessary for safety, quality, legal, security, or operational reasons.
16. Anonymized and Aggregated Data
MYCURE may create and use anonymized, aggregated, or statistical information derived from use of the Services for purposes such as operating, securing, improving, and developing the Services; analytics; benchmarking; product planning; performance monitoring; and research and development.
MYCURE will not use identifiable patient data for these purposes unless permitted by applicable law and applicable agreement.
Anonymized and aggregated data must not identify, and must not reasonably be capable of being used to identify, any individual patient, user, or Customer. MYCURE will not attempt to re-identify anonymized data and will require the same from third parties with whom such data is shared.
Additional information is provided in our Privacy Policy.
17. Support Access
MYCURE personnel may access Customer accounts or Customer Data only where reasonably necessary to provide, maintain, secure, troubleshoot, improve, or support the Services; investigate suspected abuse, security issues, or technical problems; comply with law; or perform obligations under an applicable agreement.
MYCURE will use reasonable administrative, technical, and organizational safeguards designed to limit support access to authorized personnel and appropriate purposes.
Customer acknowledges that certain support, maintenance, security, and troubleshooting activities may require limited access to Customer Data.
18. Security
MYCURE will implement reasonable administrative, technical, physical, and organizational safeguards designed to protect Customer Data against unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include access controls, authentication, encryption, monitoring, backups, audit logs, and other safeguards, as appropriate to the Services and deployment model.
No system, software, network, method of transmission, or method of storage can be guaranteed to be completely secure. MYCURE does not guarantee absolute security, uninterrupted access, or prevention of all unauthorized access.
Customers are responsible for their own security practices, including managing user access, configuring permissions, protecting devices and networks, training personnel, maintaining endpoint security, using available authentication controls, and promptly reporting suspected incidents.
Additional security commitments, if any, must be set out in a separate written agreement, Security Addendum, or Service Level Agreement. See also our Security Overview.
19. Incident and Breach Notification
If MYCURE becomes aware of a security incident involving Customer Data that requires notification under applicable law or applicable written agreement, MYCURE will notify the affected Customer without undue delay and in accordance with applicable legal or contractual requirements.
The Customer is responsible for determining whether and how to notify patients, regulators, payors, employers, partners, or other third parties, except where applicable law requires MYCURE to notify directly.
MYCURE will provide reasonable cooperation and information available to us to support the Customer’s assessment and response, subject to security, confidentiality, legal, and operational limitations.
20. Customer Responsibilities
The Customer is responsible for its use of the Services and for ensuring that its use complies with applicable law, professional standards, and these Terms.
The Customer is responsible for:
- •obtaining required licenses, permits, accreditations, and authorizations;
- •ensuring that only qualified personnel perform regulated healthcare activities;
- •obtaining required patient consents, authorizations, and notices;
- •maintaining accurate patient, billing, and operational records;
- •reviewing and validating information before relying on it;
- •configuring workflows, templates, roles, and permissions appropriately;
- •training Authorized Users;
- •maintaining backup workflows and continuity plans;
- •complying with medical record retention requirements;
- •responding to patient requests relating to care or medical records;
- •ensuring that third-party integrations are appropriate and authorized; and
- •using the Services in accordance with documentation and applicable agreements.
MYCURE is not responsible for errors, omissions, delays, claims, losses, or liabilities arising from Customer’s data entry, configuration, misuse, unauthorized access, failure to maintain proper workflows, or failure to comply with applicable laws or professional obligations.
21. Acceptable Use
You must not use the Services to:
- •violate any law, regulation, professional rule, or third-party right;
- •access, use, disclose, or process data without authorization;
- •provide false, misleading, fraudulent, or unlawful information;
- •impersonate another person or misrepresent your authority;
- •interfere with or disrupt the Services;
- •attempt to gain unauthorized access to any system, account, or data;
- •upload viruses, malware, or harmful code;
- •reverse engineer, decompile, disassemble, copy, scrape, or misuse the Services except as permitted by law;
- •bypass security, access controls, or usage limits;
- •use the Services to build a competing product or service;
- •use automated tools to access the Services without permission;
- •use the Services for emergency dispatch or life-critical functions unless expressly agreed in writing; or
- •use the Services in any way that may harm patients, users, MYCURE, Customers, or third parties.
We may suspend or restrict access if we reasonably believe these Terms have been violated or if continued access creates legal, security, operational, or patient-safety risk.
22. Third-Party Services and Integrations
The Services may integrate with or allow access to third-party services, such as cloud hosting providers, SMS gateways, email services, payment processors, laboratories, imaging centers, pharmacies, HMOs, analytics tools, support tools, or other systems.
Third-party services may be subject to their own terms, policies, fees, availability, security practices, and data practices.
MYCURE is not responsible for third-party services except to the extent expressly stated in a separate written agreement. Customer is responsible for authorizing third-party integrations and ensuring that such integrations are appropriate for its use case and lawful under applicable requirements.
MYCURE may use subprocessors and service providers to provide, secure, and support the Services, subject to applicable confidentiality, security, and data protection obligations. A current list is available in our Subprocessor List.
23. Fees, Billing, and Taxes
Fees, billing terms, subscription plans, modules, payment schedules, and other commercial terms will be set out in the applicable Order Form, invoice, subscription page, proposal, or written agreement.
Unless otherwise stated in writing:
- •fees are due as stated in the applicable invoice or order;
- •fees are non-refundable;
- •subscriptions renew according to the applicable plan or order;
- •Customer is responsible for applicable taxes, duties, and government charges;
- •MYCURE may change pricing with reasonable notice;
- •failure to pay fees when due may result in suspension or termination; and
- •Customer remains responsible for fees incurred before suspension, cancellation, or termination.
If payment is overdue, MYCURE may suspend access after reasonable notice. Where appropriate for healthcare continuity, MYCURE may provide limited access, export capability, or transition assistance for a reasonable period, subject to payment status, security, legal requirements, and applicable agreement.
24. Suspension
MYCURE may suspend or restrict access to the Services if:
- •fees are overdue;
- •Customer or any user violates these Terms;
- •continued use creates a security, legal, operational, or patient-safety risk;
- •MYCURE is required to do so by law or government order;
- •Customer’s use may harm MYCURE, other customers, patients, users, or third parties;
- •Customer’s use exceeds agreed limits; or
- •a third-party service necessary for the Services becomes unavailable or restricted.
Where reasonably practicable, MYCURE will provide notice before suspension. However, we may suspend access immediately where necessary to address urgent security, legal, operational, or patient-safety risks.
25. Termination
Customer may stop using the Services or terminate its subscription according to the applicable Order Form, plan, or written agreement.
MYCURE may terminate these Terms or Customer’s access to the Services if:
- •Customer materially breaches these Terms and does not cure the breach within a reasonable period after notice;
- •Customer fails to pay fees when due;
- •Customer becomes insolvent or ceases business operations;
- •continued service is prohibited by law;
- •Customer uses the Services in a way that creates material legal, security, operational, or patient-safety risk; or
- •MYCURE discontinues the Services or relevant part of the Services.
Upon termination, Customer’s right to access and use the Services will end, except for any limited access MYCURE may provide for data export, transition, legal compliance, or other agreed purposes.
26. Data Export and Post-Termination Access
Following termination or expiration of a paid subscription, MYCURE will make Customer Data available for export for thirty (30) days, unless a different period is stated in an applicable Order Form or written agreement.
After the export period, MYCURE may delete, archive, anonymize, or retain Customer Data in accordance with our Privacy Policy, backup practices, legal obligations, and applicable agreements.
Customer is responsible for exporting Customer Data before the end of the export period and for maintaining records required by applicable healthcare, tax, corporate, or professional obligations.
MYCURE is not responsible for Customer’s failure to export data during the applicable export period.
27. Intellectual Property
MYCURE and its licensors own all rights, title, and interest in and to the Services, including software, technology, designs, workflows, templates, features, interfaces, documentation, trademarks, logos, and other intellectual property.
Subject to these Terms and payment of applicable fees, MYCURE grants Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Services for Customer’s internal healthcare operations.
No rights are granted except as expressly stated in these Terms or applicable written agreement.
Customer must not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Services except as expressly permitted by MYCURE in writing or by applicable law.
If Customer provides feedback, suggestions, ideas, or recommendations regarding the Services, MYCURE may use them without restriction or compensation, provided we do not disclose Customer’s confidential information in doing so.
28. Customer Content and Responsibility for Inputs
Customer is responsible for all data, records, files, forms, templates, messages, images, documents, and other content submitted to or generated through the Services by Customer or its users.
Customer represents that it has the rights, permissions, consents, and legal basis necessary to submit, process, and use such content through the Services.
MYCURE is not responsible for the accuracy, completeness, legality, appropriateness, or clinical validity of Customer Data or Customer-provided content.
29. Confidentiality
Each party may receive confidential or proprietary information from the other party.
Confidential information includes non-public business, technical, financial, operational, product, security, and customer information, as well as patient and clinical data.
Each party agrees to protect the other party’s confidential information using reasonable care and to use it only for purposes of performing under these Terms or applicable written agreements.
Confidentiality obligations do not apply to information that is publicly available without breach, independently developed, lawfully received from a third party, or required to be disclosed by law, provided that the receiving party gives notice where legally permitted.
30. Beta, Pilot, or Trial Features
MYCURE may offer beta, pilot, preview, trial, experimental, or early-access features.
Such features may be incomplete, unstable, limited, or changed at any time. They are provided for evaluation unless otherwise stated in writing.
MYCURE may suspend or discontinue beta, pilot, preview, trial, experimental, or early-access features at any time.
Unless expressly stated in writing, such features are provided “as is” and without service level commitments, warranties, or indemnities.
31. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available.”
MYCURE disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.
MYCURE does not warrant that:
- •the Services will be uninterrupted, error-free, secure, or available at all times;
- •all defects or errors will be corrected;
- •the Services will meet every Customer requirement;
- •the Services will comply with every law or regulation applicable to Customer;
- •data will never be lost, corrupted, accessed without authorization, or delayed;
- •clinical, billing, reporting, AI-assisted, or analytics outputs will be accurate or complete; or
- •use of the Services will produce any particular clinical, financial, regulatory, operational, or business result.
Nothing in these Terms limits rights or warranties that cannot be excluded under applicable law.
32. Limitation of Liability
To the maximum extent permitted by law, MYCURE will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages, or for any loss of profits, revenues, business opportunities, goodwill, data, use, or anticipated savings, whether based on contract, tort, negligence, strict liability, or any other legal theory.
To the maximum extent permitted by law, MYCURE’s total aggregate liability arising out of or relating to the Services or these Terms will not exceed the fees paid by the Customer to MYCURE for the Services giving rise to the claim during the three (3) months immediately preceding the event giving rise to liability.
The limitations in this section apply even if a remedy fails of its essential purpose.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where such limitation is prohibited by law.
33. Indemnification
Customer agrees to defend, indemnify, and hold harmless MYCURE, its affiliates, officers, directors, employees, contractors, agents, and licensors from and against any claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- •Customer’s or its users’ use of the Services;
- •Customer Data or Customer-provided content;
- •Customer’s breach of these Terms or applicable written agreement;
- •Customer’s violation of law, regulation, professional obligation, or third-party right;
- •clinical, diagnostic, treatment, billing, prescribing, referral, reporting, or patient-care decisions made by Customer or its users;
- •unauthorized access caused by Customer’s failure to manage credentials, permissions, devices, or security practices;
- •disputes between Customer and its patients, staff, providers, payors, employers, partners, or regulators; or
- •third-party integrations authorized by Customer.
MYCURE reserves the right to control the defense of any matter subject to indemnification, at Customer’s expense, and Customer agrees to cooperate with MYCURE’s defense.
34. Intellectual Property Claims
If the Services become, or in MYCURE’s opinion are likely to become, subject to a third-party intellectual property infringement claim, MYCURE may, at its option:
- •obtain the right for Customer to continue using the affected Services;
- •modify the Services so they are no longer allegedly infringing;
- •replace the affected Services with substantially similar functionality; or
- •terminate the affected Services and provide any refund required under an applicable written agreement.
MYCURE will have no obligation for claims arising from Customer Data, Customer instructions, Customer modifications, unauthorized use, use of the Services in combination with non-MYCURE products or services, or use after MYCURE provides notice to stop.
This section states MYCURE’s sole obligation and Customer’s exclusive remedy for intellectual property infringement claims.
35. Changes to the Services or Terms
MYCURE may update the Services and these Terms from time to time.
If we make material changes to these Terms, we will provide reasonable notice, such as by posting an updated version on our website, sending email notice, or providing in-platform notice.
Changes will take effect on the date stated in the updated Terms. Continued use of the Services after the effective date means you accept the updated Terms.
If a Customer does not agree to material changes, its remedy is to stop using the Services or terminate according to the applicable agreement.
36. Force Majeure
Neither party will be liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, acts of God, war, terrorism, civil unrest, labor disputes, government action, power failures, internet or telecommunications failures, cyberattacks, epidemics, pandemics, cloud provider failures, third-party service failures, or other events beyond reasonable control.
This section does not excuse payment obligations for Services already provided.
37. Assignment
Customer may not assign or transfer these Terms or its rights or obligations under these Terms without MYCURE’s prior written consent.
MYCURE may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, change of control, or by operation of law.
Any attempted assignment in violation of this section is void.
38. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms.
The remaining provisions will remain in full force and effect.
39. No Waiver
Failure by either party to enforce any provision of these Terms will not be considered a waiver of that provision or any other provision.
Any waiver must be in writing and signed by the party granting the waiver.
40. Entire Agreement
These Terms, together with the Privacy Policy, applicable Order Forms, written agreements, and addenda incorporated by reference, constitute the entire agreement between MYCURE and Customer regarding the Services.
They supersede all prior or contemporaneous discussions, proposals, representations, or agreements regarding the Services, unless otherwise stated in a signed written agreement.
41. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law rules.
Unless otherwise stated in a signed written agreement, any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the proper courts of Quezon City, Philippines.
Nothing in these Terms limits rights that cannot be waived under applicable law, including mandatory rights of consumers, patients, or data subjects where applicable.
42. Notices
MYCURE may provide notices by email, in-platform notification, website posting, or other reasonable means.
Customer is responsible for keeping its account and billing contact information current.
Legal notices to MYCURE must be sent to the contact information below, unless another notice address is stated in a signed written agreement.
43. Contact Information
For questions about these Terms, please contact:
MYCURE / TOPSI Inc.
Email: helpdesk@mycure.md
For privacy-related matters, please contact:
Data Protection Officer
Email: dpo@mycure.md
44. Acknowledgment
By accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree to these Terms, you must not access or use the Services.